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Support centre

Quick answers and help when you need it.

Frequently asked questions

How do I find the right resource?

Browse Roblox resources and filter by category or price. Use Services to find a creator for custom work.

Where do I find my files?

After purchasing or claiming a free resource, find its files in My library. Open the product to choose a version and download it.

How do I sell a resource?

Create an account and open Seller dashboard. Add product information and upload a ZIP file. Your product appears after an administrator approves it.

How do I report an issue?

Open Support in your customer dashboard. Choose Support, Report or Dispute and describe the issue. Do not send passwords or card details.

Why are payments unavailable?

Paid purchases become available when the owner connects payments. Free resources can be claimed once published.

Need more help?

Submit a ticket so the administrators can help you.

Open support